Privacy Policy

1. Introduction

Paty Soares ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

Paty Soares is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at the details provided below.

3. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when filling out forms or contacting us.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation patterns.
• Technical Data: IP address, browser type, device information, and cookies (with your consent).
• Communication Data: Records of correspondence if you contact us.

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: Where you have given explicit consent for specific purposes (e.g., newsletter subscription).
• Contractual Necessity: To provide services you have requested or to take steps at your request before entering into a contract.
• Legitimate Interests: For our legitimate business interests, such as improving our services, provided these do not override your rights.
• Legal Obligation: To comply with legal requirements.

5. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Respond to your inquiries and provide customer support
• Send newsletters and marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

6. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: Request limitation of how we use your data.
• Right to Data Portability: Request transfer of your data to another service provider.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details below. We will respond within 30 days.

7. Cookies

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through our cookie consent banner. For more details, see our cookie settings on the website.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When data is no longer needed, it will be securely deleted or anonymized.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Third-Party Services

We may use third-party services (e.g., scheduling tools, email providers) that process your data on our behalf. These providers are contractually obligated to protect your data in compliance with GDPR.

11. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your data, please contact us:

You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.